At basic level, individuals remember and implement simple tasks with guidance as needed.

• Identify and use basic features of digital communication tools to interact with individuals and groups.
• Acknowledge the importance of taking others’ preferences into account in digital communication.
• Recognise differences between digital and non-digital interactions, and between physical and virtual realities.
• Identify basic features of virtual assistants (chatbots) and recognise key differences between human-to-machine and human-to-human interactions.
• Recognise in general terms what a robot is, the non-human nature of robots, and that humans interact with robots to carry out tasks.

At intermediate level, individuals identify and implement well-defined tasks and solve well-defined problems autonomously.

• Acknowledge the importance of tailoring one's digital communication to specific contexts.
• Recognise that there is a reality-virtuality continuum in digital environments.
• Identify a suitable communication means for a given context or purpose.
• Use multiple features of a variety of digital communication tools to interact with and manage individuals, groups and channels.
• Develop and refine questions, commands or statements (prompts) for virtual assistants (chatbots) and AI systems to handle non-complex interactions.
• Define how humans can interact with robots, identifying their key features (such as sensors, software, motion controls and human interface), and recognising that they can operate with varying degrees of autonomy.

At advanced level, individuals assess and apply solutions to a variety of complex tasks autonomously and adapt to a variety of contexts to evaluate and execute tasks appropriately, guiding others if and as required.

• Continually adapt communication in digital environments in response to a variety of contexts.
• Combine digital communication tools and methods for complex communication and interaction tasks.
• Systematically develop and progressively refine questions, commands or statements (prompts) for AI systems to handle complex interactions.
• Assist others to assess and select suitable digital communication tools for a given purpose.
• Organise and/or moderate complex digital events.
• Assess benefits and disadvantages of robotic applications in a specific context.

At highly advanced level, individuals assess, evaluate and resolve highly complex or specialised problems to create new solutions or adapt existing ones, leading and guiding others if and as required.

• Stay informed about developments in digital communication and interaction tools and methods.
• Assess and combine digital communication and interaction tools for highly complex or novel tasks.
• Provide guidance, support or leadership in the advanced use of communication and interaction tools.
• Lead or contribute to improvements in or new solutions for digital communication or human-machine interaction.